Security Deposit Not Returned — What Can I Do?
Massachusetts has strict rules about security deposits. If your landlord missed the deadline or made improper deductions, you may be entitled to up to three times the amount wrongfully withheld.
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Massachusetts law requires landlords to return a security deposit — along with any accrued interest — within 30 days of the end of tenancy, or within 30 days of the tenant vacating, whichever is later.
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If the landlord makes deductions, they must provide an itemized statement of the deductions within the same 30-day window. Deductions are only permitted for unpaid rent and actual damage beyond normal wear and tear.
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A landlord who fails to return the deposit on time, or who makes improper deductions, may owe you up to three times the amount wrongfully withheld, plus reasonable attorney's fees.
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Document the condition of the unit when you move out: take date-stamped photographs of every room and conduct a move-out walk-through with the landlord if possible. Request a written statement of any claimed damage at that time.
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Send a written demand (certified mail is best) to your landlord requesting the return of your deposit and specifying the amount owed. Keep a copy of the letter and the delivery receipt.
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If the landlord does not respond to your written demand within a reasonable time, you may file a small claims court case in the district court where the property is located. Contact legal aid for help calculating treble damages and filing.